Hotel Alka Residency, a budget hotel in Thane, is looking for a Front Office Receptionist to join our team. The role will be responsible for managing the front desk and ensuring a smooth and welcoming experience for all guests.

Key responsibilities:
Handle guest check-ins and check-outs efficiently and professionally.
Manage room reservations, bookings, cancellations and guest enquiries.
Handle billing, payments and basic front-office documentation.
Respond to guest requests and resolve queries or complaints promptly.
Coordinate with housekeeping and other departments to ensure smooth hotel operations.
Maintain accurate guest records and ensure proper front-office procedures are followed.
Assist with phone calls, walk-in enquiries and other day-to-day reception activities.
Ensure the reception area is clean, organised and presentable at all times.

The ideal candidate should have a pleasant personality, valuable communication skills, a customer-friendly attitude and the ability to work in a rapid-paced hotel setting. Previous experience in a hotel front office/reception role will be an advantage.

📌 Front Office Executive Thane
🏢 Hotel Alka Residency
📍 Thane