Key ResponsibilitiesHandle front office operations, guest check-in and check-out.
Manage guest enquiries, bookings, reservations and follow-ups.
Handle OTA platforms such as Booking.com, Agoda, MakeMyTrip, Goibibo, Expedia, etc.
Update room availability, rates, promotions and inventory on OTA portals.
Monitor online bookings, cancellations and guest reviews.
Have hands-on knowledge of hotel booking/reservation systems.
Support basic digital marketing activities, including social media, online promotions and lead generation.
Maintain positive online presence and respond to customer enquiries/reviews.
Coordinate with housekeeping and other departments for smooth guest service.
Prepare basic reports related to bookings, occupancy and revenue.
📌 Digital Marketing Intern Bengaluru (India)
🏢 Bs Niharika Ventures Private
📍 India
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