Job SummaryWe are looking for a Collection Caller to manage overdue accounts, follow up with customers for pending payments, and ensure timely recovery while maintaining skilled customer relationships.
Key ResponsibilitiesContact customers through calls, emails, and messages regarding overdue payments.
Follow up on outstanding dues and ensure timely collections.
Negotiate payment arrangements with customers as per company policies.
Maintain accurate records of customer interactions and payment commitments.
Update collection status in CRM/software on a daily basis.
Escalate difficult cases to the Collection Manager when required.
Achieve assigned collection and recovery targets.
Handle customer queries related to payments and outstanding balances.
Ensure compliance with company policies and regulatory guidelines during collection activities.
RequirementsGraduate in any discipline.
Minimum 6 months to 2 years of experience in collections,



telecalling, or customer service (Freshers may also apply).
Good communication and negotiation skills.
Basic knowledge of MS Excel and computer applications.
Ability to work under pressure and achieve targets.
Skilled and customer-focused approach.
Preferred SkillsStrong convincing and recovery skills.
Good listening and problem-solving abilities.
Ability to handle difficult conversations professionally.
Salary & BenefitsCompetitive salary package.
Performance-based incentives.
Growth opportunities opportunities.
Supportive work environment.

Working Hours: 10:00 AM – 6:30 PM

Weekly Off: Sunday

Interview Requirement: Candidates must carry an updated CV and come in formal, neat, and clean attire for the interview.

📌 Telecaller New Delhi
🏢 Wistful Finance
📍 New Delhi