Job Description – Reception

Major Work Responsibilities
Handling Reception Work – Handling the reception area, attending to visitors, customers, and guests, and ensuring proper coordination.
Handling Calls & Customers – Attending incoming calls, connecting the calls to the concerned person, and attending to basic customer queries.
Handling Sample Module – Coordinating with the Director, logistics, and customers to deliver the samples to the customer. Follow up with the customer and update the status of sample approval.
Dispatch Details to be Sent to All Customers – Coordinating with the logistics department and sending dispatch details to all the customers.
Payment Follow-up – Using the CRM software, sending emails and WhatsApp to all the customers for overdue payments and giving gentle reminders on calls as well.
Routine Reception Work – Handling routine reception work, courier handling, visitor management, and coordinating with internal teams as required.

📌 Receptionist New Delhi
🏢 Seven Skills Outsourcing
📍 New Delhi