Hi All,
We are looking for a Senior & Junior Technical Support Engineer (Application Support & Integration –. NET / Cloud / Dev Ops/Linux ) to provide production and application support for customer-facing platforms and integrations. The role involves troubleshooting technical issues, monitoring applications, supporting API integrations, performing RCA, and working closely with engineering and customers.
Company Name: i Zen Software Services
Job Title: Senior & Junior Technical Support Engineer
Experience: 2+ years for the Junior role and 5+ years for the senior role.
Work Mode: Remote
Website:
Salary: As per industry standards
Expected Notice Period: Immediate or upto 15days notice
Timings: Rotational Shift (Mostly night shift)
Must-Have Qualifications
Application Support & Operations: Core Application Support experience, Incident Management & Root Cause Analysis (RCA), Jira, and Confluence. Database & APIs:



Experience with any DB management tool (My SQL, SQL Server, etc.) and REST APIs / HTTP. Cloud, Dev Ops & Systems: Linux, Kubernetes, CI/CD pipelines, Git, Scripting (Python, Bash, or Power Shell), and hands-on experience with any major cloud provider (GCP, AWS, Azure). Monitoring & Observability: Experience with any SIEM/observability tool (ELK, Splunk, Datadog). Note: Completing a Datadog course will be a mandatory requirement for the onboarded candidate. Nice-to-Have / Preferred Qualifications
Development & Protocols:. NET / C#, OAuth, and experience with Carrier APIs (UPS, Fed Ex, USPS). Infrastructure & Platform Specifics: GCP experience, Terraform / Infrastructure as Code (Ia C), Helm, specific experience with SQL Server, and prior hands-on experience with Datadog. Regards
Sathish

📌 Senior & Junior Technical Support Engineer Application Support & Integration – Net / Cloud / Devops /linux Remote Madhya Pradesh
🏢 iZen Labs
📍 Madhya Pradesh