Job Description – Front Office Executive

Experience: Minimum 1 year

Employment Type: Full-time

Department: Front Office / Administration

Location: Chotti Baradari , Jalandhar

Job Summary

We are looking for a confident, professional, and customer-oriented Front Office Executive to manage the front desk and provide excellent customer service. The ideal candidate should have at least 1 year of relevant experience, positive communication skills in English, and the ability to handle customers professionally.
Key ResponsibilitiesWelcome and greet visitors, customers, and clients in a skilled manner.
Handle incoming calls, emails, and general enquiries.
Attend to customer queries and provide appropriate assistance.
Manage front desk operations and maintain a qualified reception area.
Handle customer complaints and resolve issues politely and efficiently.
Coordinate with internal departments to ensure smooth customer service.
Maintain visitor records, appointments, and other front office documentation.
Schedule meetings and appointments as required.
Perform basic administrative and clerical tasks.
Ensure a positive customer experience at all times.




Maintain confidentiality and professionalism while dealing with customers and company information.
Required Skills & QualificationsMinimum 1 year of experience in Front Office, Reception, Customer Service, or a similar role.
Good spoken and written English communication skills.
Strong customer handling and interpersonal skills.
Pleasant personality with a professional attitude.
Good telephone etiquette.
Ability to handle multiple tasks and work under pressure.
Basic computer knowledge, including MS Office and email.
Good organizational and time-management skills.
Should be polite, confident, presentable, and customer-focused.

Preferred Candidate ProfileThe ideal candidate should be:
Friendly and approachable.
Well-groomed and professionally presented.
Patient and calm while handling customers.
A good communicator with a positive attitude.
Responsible, punctual, and able to work independently.

Salary: ₹15000-20000 per month, depending on experience and skills.

Please attach yout CV with the application

📌 Receptionist / Front Office Executive Jalandhar
🏢 Indo European Educational Services Private
📍 Jalandhar