Job Details

Role- Customer Service Representative

Process- voice process

Skill- Us Healthcare

Shift- US Shift, Night Shift

Job Link-

Applicants can register using above link for better reach

Contact person - Deeksha, Email ID -

Customer Service Representative

The Customer Service Representative supports healthcare providers by answering calls, emails, and voicemails, and resolving questions related to advantages, eligibility, authorizations, and claims. The role focuses on delivering accurate, skilled, and courteous service while following company guidelines.

Key Duties:
Handle inbound/outbound provider communications
Research and resolve issues using multiple systems
Escalate and follow up on unresolved inquiries




Maintain professionalism with all customers and coworkers
Meet quality and performance standards
Attend required training sessions

Requirements:
High school diploma or equivalent
18–24 months of call center experience (healthcare preferred)
Solid communication, organization, and computer skills
Ability to multitask in a fast-paced workplace
Knowledge of Medicare or claims is a plus
Flexible scheduling availability

Work Environment:

Office-based role with moderate workload and deadlines.

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