Role & Responsibilities
Manage the front desk and serve as the first point of contact for students, parents, visitors and vendors.
Answer and route incoming calls professionally and provide basic information about courses, admissions and the institute.
Welcome students and parents, understand their requirements and direct them to the appropriate admissions counsellor or department.
Manage visitor entries, appointments, enquiries and daily front-desk records.
Coordinate with the admissions team for walk-in enquiries and ensure every prospective student is attended to promptly.
Assist with basic student documentation, forms, records and administrative work.
Manage incoming/outgoing courier, correspondence and general office communication.
Maintain a skilled, organised and welcoming reception area.
Coordinate with academic, administration and operations teams for day-to-day requirements.
Support management with basic reports, data entry, MS Office/Google Sheets and other administrative tasks when required.

Preferred Candidate Profile
Female candidate preferred
Bachelors degree in any discipline.




25 years of experience as a receptionist, front desk executive, office coordinator or similar role.
Excellent communication and interpersonal skills.
Good spoken Hindi and English.
Well-presented, confident, polite and professional.
Comfortable dealing with students, parents and visitors.
Basic knowledge of MS Office, Google Sheets, email and WhatsApp Business.
Good organisational and multitasking skills.
Previous experience in an educational institute, college, training centre or similar environment is preferred but not mandatory.

Perks & Benefits
Salary as per experience and industry standards.
Stable, professional working environment.
Prospect for long-term career growth within the institute.
Additional benefits and performance incentives, if applicable, will be discussed during the interview.

Organisation: Sriram Institute of Marine Studies (SIMSND)
Industry: Maritime Education & Training
Employment Type: Full time, On-site

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