Job Purpose

This position is open with Bajaj Finance Ltd. Culture Anchor: Have high ambitions - Inspires the team to aim for higher targets and supports in achieving them. Own It - Acknowledges uncertainty and makes changes in own decisions/actions for better outcomes.

Duties and Responsibilities
Meeting & exceeding business goals/targets in different products i.e. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base
Manage, control & own all channels businesses.
Recruit, retain, manage & build a productive team of Off Roll employees
Maintain delinquency on the portfolio, in line with the Product Segment.
Take Care of customer Escalations and Complaint
Monitor & measure key conversion,



productivity & data penetration metrics
Learning and Understanding of CRM & lending system - Salesforce.com & Finnone is must.
Effectively engage with Credit, Operations & Risk teams.
Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection.
Tracking cases at every stage to have better control.

Required Qualifications and Experience
Practice Emotional Intelligence - Develops the team, supporting them to do more
Listens to others, stays calm under pressure, and treats everyone with respect.

📌 Cluster Manager Used Car Finance Noida (India)
🏢 Bajaj Finance
📍 India