14 Sep
|
Cred
|
Bengaluru
prefr (operated by CreditVidya) is a digital-first lending platform that makes
credit accessible to millions across India. with loan offerings ranging from
₹50,000 to ₹5 Lakh, we’re enabling instant personal loans and adaptable pay-later
credit lines, especially for first-time borrowers and underserved regions.
backed by RBI-approved NBFC partnerships, we’ve built a platform that uses
selfie-based KYC, minimal documentation, and AI-powered underwriting to disburse
loans within minutes.
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what will you do:
* own collection performance for the assigned geography and bucket(s);
understand local portfolio characteristics, monitor portfolio movement, and
execute collection strategies to drive resolution and recovery outcomes.
* lead, coach, and develop a team of 2-5 direct reports; set clear
expectations, review productivity and performance, and drive the team towards
collection targets.
* manage 3-6 collection agencies across the assigned geography; ensure adequate
capacity, drive productivity and resolution outcomes, and maintain adherence
to quality and compliance standards.
* own resolution and recovery targets for the assigned portfolio; analyse MIS
and key collection metrics, identify performance gaps, and implement
corrective actions to improve outcomes.
* ensure adherence to RBI guidelines, company policies, and the code of conduct
for collections; proactively identify and address compliance or process gaps.
* work closely with operations, risk, legal, analytics, and agency management
teams to resolve dependencies, improve collection outcomes, and ensure
effective execution of collection strategies.
you should apply if you have/are:
* strong understanding of the relevant region/state profile of customers across
local districts, including good and challenging pin codes from a risk
perspective.
* knowledge of local agencies and demonstrated ability to drive and manage
collection agencies.
* proficient in the local language.
* knowledge of the code of conduct for
📌 area collections manager bangalore (Bengaluru)
🏢 Cred
📍 Bengaluru