Job Description – Telesales Executive

Position-Telesales Executive

Job Summary

We are looking for a motivated and enthusiastic Telesales Executive to join our sales team. The candidate will be responsible for contacting potential and existing customers over the phone, understanding their requirements, explaining products/services, generating leads, and converting them into sales.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Explain company products/services, features, perks, pricing, and offers.
Understand customer requirements and recommend suitable products/services.
Generate leads and follow up with potential customers.
Convert leads into sales and achieve assigned monthly/weekly targets.
Maintain regular follow-ups with customers through calls and messages.
Handle customer queries and provide accurate information.
Maintain customer and sales records in CRM/Excel.
Coordinate with the sales and support teams for smooth order processing.
Build and maintain positive relationships with customers.
Prepare daily/weekly sales and call reports.
Stay updated about products, services, pricing, and competitors.
Required Skills
Excellent verbal communication and convincing skills.




Good listening and interpersonal skills.
Strong sales and negotiation abilities.
Target-oriented and self-motivated approach.
Basic knowledge of MS Office/Excel and CRM software.
Ability to handle customer objections professionally.
Positive command of English and Hindi, Gujarati.
Qualification
Minimum 12th Pass / Graduate preferred.
Freshers can apply; previous telesales/call-center experience will be an advantage.

Experience
1–3 years in telesales, telecalling, inside sales, customer service, or a related field.
Key Performance Indicators (KPIs)Number of calls made.
Qualified leads generated.
Lead-to-sale conversion rate.
Monthly sales/revenue achieved.
Follow-up completion rate.
Customer satisfaction and retention.
Working Conditions
Job Type: Full time
Department: TELESALES
Location:GVMM,ODHAV
Salary: SALARY + Incentives
Reporting To: Sales Manager / Team Leader

Ideal CandidateThe ideal candidate should be confident, energetic, target-driven, and comfortable speaking with customers over the phone. A positive attitude and strong desire to achieve sales targets are essential.

📌 Telesales Executive Ahmedabad (India)
🏢 Knaps Techfab India
📍 India