13 Sep
|
S2Integrators
|
Alibag
13 Sep
S2Integrators
Alibag
Job DescriptionJob Overview: Provide 24×7 hands & feet onsite support for Data Center equipment at DC
NKey Responsibilities:
N
n
Perform physical racking, stacking, and cable patching for network devices. N
Support routine hardware maintenance, replacements, and vendor visits. N
Monitor local DC alertsand escalate to L2 engineers. N
Maintain inventory of cables, patch panels, and network racks. N
Ensure compliance with DC operational safety and access guidelines. N
Prepare operational reports, capacity/utilization inputs and service metrics. N
Ensure SLA compliance, audit readiness and RBI/security policy adherence. N
Maintain SOPs, runbooks, KB articles and operational documentation. N
Coordinate with OEMs/vendors and internal teams for issue resolution. N
Support DR drills, patching,
vulnerability remediation and preventive maintenance. N
Participate in RCA preparation for Priority incidents. N
Follow Incident, Problem, Change and Service Request Management processes. N
Perform daily physical equipment health checks and media/tape handling where applicable. N
Maintain visitor/material movement registers and support vendor escort activities. N
nTechnical Skills: Networking basics (LAN/WAN), cabling, DC operations, ITSM ticket logging.
NCertifications: Preferred: ITIL Foundation;
Nice to have: CCNA
NCoverage Model: Onsite 24×7 (shift-based), DC Mumbai
📌 Hiring: Data Center Alibag
🏢 S2Integrators
📍 Alibag