We are seeking a skilled Zscaler L2 Security Engineer to support and manage the enterprise Zscaler setting, including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Data Loss Prevention (DLP) solutions. The candidate will be responsible for operational support, incident resolution, policy administration, troubleshooting, service requests, and continuous improvement of the Zscaler security platform.

Key Responsibilities

ZIA (Zscaler Internet Access)

• Manage and support ZIA policies, URL filtering, SSL inspection, cloud firewall, and web security controls.

• Perform policy administration, rule modifications, and access troubleshooting.

• Analyze logs and alerts to identify and resolve user connectivity issues.

• Support implementation of security controls based on business and compliance requirements.

ZPA (Zscaler Private Access)

• Manage application segmentation and user access policies.

• Troubleshoot user-to-application connectivity issues.





• Support deployment and maintenance of App Connectors and Service Edge components.

• Monitor ZPA service performance and availability.

ZDX (Zscaler Digital Experience)

• Monitor end-user digital experience and application performance.

• Investigate network, ISP, endpoint, or cloud application-related issues.

• Generate operational reports and identify user experience trends.

• Collaborate with infrastructure and network teams to resolve performance issues.

Zscaler DLP

• Manage and maintain DLP policies for protection of sensitive information.

• Investigate DLP incidents and recommend remediation actions.

• Fine-tune DLP rules to reduce false positives.

• Support compliance initiatives related to data protection and governance.

Operations & Support

• Provide L2 support for incidents, service requests, and problem management activities.

• Perform root cause analysis (RCA) for recurring issues.

• Participate in change management activities an

📌 Zscaler Zia/zpa/zdx Chennai
🏢 Trigent Software
📍 Chennai