Location: Ahmedabad (Work from Office)
Type: Full Time
Shift: Aligned with Australian business hours (5 AM To 2 PM)
Working days: Monday to Saturday
Salary: ₹35,000–₹50,000/month + incentives (based on experience and skills)
"FLUENT ENGLISH IS MANDATORY.You will speak directly with Australian clients daily - strong spoken English and confident phone communication are essential. Candidates without robust English will not be shortlisted. "
About the Role
Ash Buyers Agency is an Australian buyers agency helping professionals and investors make smart property decisions. We're hiring a confident Telecaller / Client Relations Executive to manage new client enquiries, qualify prospects, and support our sales process - speaking directly with Australian clients over the phone.
Key Resounsibilities
Call new client enquiries (Australian clients) to verify and collect information
Build rapport and deliver a professional, positive client experience
Understand clients' property goals and circumstances
Guide clients on next steps in our process
Accurately update client information in CRM
Follow structured call scripts and sales processes
Maintain accurate client records
Support sales team with follow-ups and admin tasks
Coordinate with internal teams for smooth client handovers
Timely, qualified follow-up with prospects
Requirements
Fluent spoken English (mandatory) - tested during interview
Prior phone-based client interaction experience (telecalling, BPO, customer service, or sales)
Strong listening and questioning skills
Confidence collecting personal/financial information professionally
Comfortable with CRM tools and MS Office
Valuable attention to detail and organisation
Ability to follow scripts/processes consistently
Preferred (Not Mandatory)
International voice process / BPO experience
Real estate or property industry background
Lead qualification / telesales experience
What's on Offer
Full-time role, Ahmedabad office
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