Key Responsibilities
Coordinate private training deliveries, including gathering customer requirements, outreach, event logistics, and ensuring high-quality execution.
Manage and resolve training delivery issues, creating contingency plans with minimal impact on participants.
Create and maintain public training schedules across geographies, languages, and delivery formats.
Analyze data and generate insights to optimize training schedules and delivery efficiency.
Ensure all systems are updated with accurate information for internal and external training offerings.
Develop and improve operational processes aligned with evolving business and learner needs.
Assign trainers in collaboration with Delivery Managers and communicate schedules effectively.
Maintain accurate data for class scheduling, registrations, attendance, rosters, and training materials.
Coordinate global training events while ensuring consistency and quality standards.

Required Skills




Proven experience in creating and improving operational processes.
Solid attention to detail and excellent organizational skills.
High level of accuracy in data handling and entry.
Excellent written and verbal communication skills.
Ability to work independently and learn quickly in a agile environment.
Strong problem-solving skills with the ability to handle customer issues and escalate when required.
Customer-focused mindset with the ability to thrive in a fast-paced setting.

Qualifications & Experience
Bachelor's degree preferred.
2–4 years of relevant professional experience.
Experience in global training coordination, services operations, customer service, or HR.
Minimum 2 years of experience working with LMS and CRM cloud applications.
Willingness to work in night shifts as per business requirements.

📌 Learning Operations Hyderabad (India)
🏢 Trigent Software
📍 India