Job Description

The Senior Azure Platform Engineer – Managed Services is a hands-on cloud engineering role responsible for the operational stability, reliability, automation, and continuous improvement of business-critical platforms hosted on Microsoft Azure.

This role operates within a standalone Azure Cloud Managed Service model delivering Level 2 and Level 3 platform support across Production, Pre-Production, and Development settings.

The role blends deep technical engineering expertise with managed service operational discipline and requires solid AKS, Azure PaaS, Terraform, CI/CD, and observability capabilities.

The Senior Engineer collaborates closely with the Cloud Lead and acts as a technical escalation point and substitute during periods of absence.

Responsibilities
Provide Level 2 and Level 3 operational support for Azure platform components
Manage and support Azure Kubernetes Service (AKS) clusters and containerised workloads
Troubleshoot and remediate platform incidents across Azure PaaS services including:
Azure API Management




Application Gateway & Ingress
Azure Functions
Azure Key Vault
Azure Storage & Data Lake
Azure Networking (VNet, Private Link, VPN, ExpressRoute)
Microsoft Entra ID (Service Accounts & Managed Identities)
Participate in 24×7 on-call rotation for Priority 1 and Priority 2 incidents
Lead complex technical investigations and Root Cause Analysis (RCA)
Implement and review Terraform Infrastructure-as-Code changes
Support and maintain CI/CD pipelines for platform and workload deployments
Implement automation to reduce operational toil (runbooks, scripting, event-driven remediation)
Perform platform upgrades, patching, and security remediation
Liaise with Microsoft Azure support and third-party vendors for escalations
Contribute to continuous improvement of monitoring, alerting, and observability platforms
Work within ITIL-aligned incident, problem, change, and service request processes
Co

📌 Senior Azure Platform Engineer Pune
🏢 Trigent Software
📍 Pune