Job Description:

Job Summary:
The role of L&D; Manager for the BSBU (Sales Team) is responsible for Design, Develop, Deliver
and Evaluate training program impact for Medical Representatives/Field Officers (MRs/FOs)
and Area Business Managers/First Line Managers (ABMs/FLMs). The role focuses on
enhancing product knowledge, selling skills, business acumen, and Leadership capabilities to
drive overall sales performance and business growth.
Key Responsibilities:
Training & Development:
? Develop and execute structured training programs for newly hired and existing FOs &
ABMs.
? Conduct product training, sales effectiveness workshops, and soft skills development
sessions.
? Implement e-learning modules and on-the-job training techniques.
? Organize periodic refresher courses and advanced training for high-potential
employees.
Sales Excellence & Performance Improvement:
? Design role-specific training modules to enhance FO & ABM selling skills, objection
handling, and negotiation techniques.




? Conduct market visits and on-field coaching sessions to provide real-time feedback
and improvement plans.
? Monitor post-training performance and ensure knowledge application in the field.
Product & Compliance Training:
? Ensure in-depth product knowledge training covering disease, diagnosis, indications,
contraindications, pharmacology, and competitive landscape.
? Conduct regulatory, compliance, and ethical sales practices training sessions.
? Align training with company policies, industry guidelines, and medico-marketing
strategies.
Leadership & Career Development:
? Develop leadership programs for ABMs to prepare them for future managerial roles.
? Mentor high-potential employees and create structured career progression training
roadmaps.
Assessment & Feedback Mechanism:
? Implement training evaluation tools to measure knowledge retention and
effectiveness.
? Collect feedback from trainees and sales managers to continuously improve training
methodologies.

? Maint

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🏢 DigiCAD
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