Experience / Technical Skill Set Required

• Minimum of 5 years' experience as a Business / Solution Analyst, gathering requirements and defining IT solutions within projects

• Experience producing Target Operating Models / Strategies

• Strong experience with writing Use Cases, User Stories and Acceptance Test scenarios OR Strong usability requirements analysis, process maps

• Experience with Agile (ideally Scrum or SAFe).

• Solid analytical, documentation and verbal communication skills in English.

• Takes complete ownership of delivery of front to back complex functional changes.

• Maintain strong relations with business stakeholders.

• Removes blockers and creates pathways during times of uncertainty to ensure resilience.

• Strong experience of MS Office (typically; Excel, Visio, PowerPoint) and JIRA/Confluence (or similar).

• Experience in technology delivery in a complex organisation

• Experience in business requirements definition and testing





• Delivery of business process documentation

• Excellent planning and reporting skills

Soft Skill Required

• Ability to work in fast paced setting and ever-changing priorities and having extremely versatile to manage workload.

• Able to support aggressive delivery timelines without compromising on quality.

• Work with different stakeholders (HSBC Vendors, Project Manager, ITSO & ITSO Delegates, Support teams) & resolve all technical queries in timely manner.

• Excellent communication skills – both written and verbal (English)

• Facilitate escalations to senior management

Desired skills
effective leadership, interpersonal and communication skills
the ability to command respect and to create a sense of community amongst the members of the project teams
good knowledge of techniques for planning, monitoring and controlling Projects

📌 Senior Business Analyst Pune
🏢 Trigent Software
📍 Pune