8+ years in a Business Analyst or operations role, preferably in a SaaS setting
6+ years of hands-on experience in CPQ or other quote-to-cash system
Track record contributing to go-to-market initiatives in high-growth, scaling organisations; proven ability to translate strategy into executable plans
Self-starter & Results-Driven: demonstrates a high level of productivity with minimal oversight; takes ownership, shows initiative, and proactively drives solutions to completion
Strategic thinker: evaluate things holistically and for the long term, make decisions using a strong blend of technical chops, risk assessment, and understanding of business needs and priorities
Excellent communication and follow-up skills; transparency, and the ability to synthesise information into a clear, digestible format for business operations teams
Adept collaboration skills; Comfort working cross-functionally and learning new domains quickly; technical fluency in systems and data concepts; ability to influence without formal authority




Robust analytical skills; able to assess CPQ and downstream impacts, analyse data to identify issues, and recommend solutions
Hands-on experience with operational tools and systems (e.g., Salesforce, Jira); familiarity with quoting, SKU configuration, and the product development lifecycle
Detailed knowledge of CPQ functionalities and the ins and outs of PDM & CPQ workplace
Program management skills across intake, SLAs, dashboards, and stakeholder management and enablement
High-energy, company first, positive attitude: Passionate and motivated to make a massive impact and work hard in a fast-paced environment
You are detail-oriented, leverage your resources, and get things done on time with quality results

Preferred
Experience delivering NPI releases, complex SKU updates, and changes that span multiple workstreams.
SFDC administration experience and/or Salesforce certifications.
Familiarity with AI concepts, ideally as

📌 Sr Npi Operations Analyst Bengaluru
🏢 Trigent Software
📍 Bengaluru