Job Description

Brief Summary of RoleParse resumes into in-house systems.Basic quality check for duplicates, typos, inconsistency.Apply appropriate function and industry codes.Clean up of duplicate person records. Key responsibilitiesCustomer related:Updating information accurately.Sending response on completionSkills Required:Detail Oriented, Pay attention to details.Positive written and spoken communication skillPlanning / Organizing – Prioritizes and plans work activities and uses time efficiently.Able to prioritize amongst set of tasks available.Process related:Possess strong sense of accountability and responsibility towards work. Ability to pay attention to detail; Able to identify small details in big picture.Can communicate with peers and supervisor in an amiable manner Positive written and verbal communications skills. Conveys Messages Clearly and concisely using appropriate vocabulary,



grammar and tone.Is well organized and resourceful.Actively takes initiative for process and team development.People Related:Works effectively in a group and collaborates with the team effectively.Good written and verbal communications skills. Conveys Messages Clearly and concisely using appropriate vocabulary, grammar and tone.Reporting and documentation (e.g. logs, reports, etc.)Maintaining their own timesheets on excel on real time basis.Training and updating knowledge:Ability to identify the gaps in one’s own performance and seek for trainingsInteraction on daily basis(Team Leads, other agents, Customers, Quality team, Current joinees, Rotational Shift (24*5)

📌 Contract Employee Gurugram
🏢 Wns Global Services
📍 Gurugram