Troubleshooting & Issue Resolution – Diagnose and resolve hardware, software, and network issues through remote and in office support.
User Support & Training – Assist employees and clients with technical queries, software installations, and system configurations.
System Maintenance & Updates – Ensure regular system updates, patches, and security fixes to maintain system integrity.
Network & Connectivity Support – Address internet connectivity issues, VPN configurations, and firewall troubleshooting.
Ticket Management & Documentation – Log, track, and resolve issues through a helpdesk system, ensuring timely resolution.
Hardware & Peripheral Support – Install, configure, and maintain printers, scanners, and other IT peripherals.
Security & Data Protection – Ensure adherence to IT security policies, managing access controls and data backup solutions.

Skills:- Windows Azure, SMTP, POP3, IMAP, Software troubleshooting, IT security and Enterprise social networking

📌 Technical Support Mumbai (India)
🏢 QuantumLink Communications Pvt.Ltd.
📍 India