The Skills that are Key to this role - Technical / Behavioral
• Design and Implementation: Develop and deploy Microsoft 365 solutions, including Exchange Online, SharePoint, Teams, and OneDrive, tailored to organizational needs.
• Administration: Manage user accounts, permissions, and licensing, ensuring optimal performance and security of Microsoft 365 applications.
• Troubleshooting: Monitor system health, troubleshoot technical issues, and provide Level 2 support for Microsoft 365 services.
• Data Migration: Migrate data from onpremises or legacy systems to Microsoft 365, ensuring minimal disruption to business operations.
• Automation: Automate administrative tasks using PowerShell scripts to improve efficiency and reduce manual workload.
• Security and Compliance: Implement security measures, compliance policies, and data loss prevention strategies to protect organizational data.
• Collaboration: Work with cross functional teams to assess business requirements and recommend best practices for Microsoft 365 solutions.
• Training and Support:
Provide enduser training and technical support to enhance user experience and productivity.
• Documentation: Maintain accurate documentation of configurations, processes, and procedures related to Microsoft 365 services.
The Expertise We're Looking For
• Exceptional Communication: Solid verbal and written communication skills.
• Experience: 3- 5 years.
• Educational Background: Bachelor's degree in computer science, Information Technology, or a related field.
• Microsoft 365 Expertise: Proven experience in Microsoft 365 administration with a solid understanding of cloud technologies.
• Technical Skills:
• PowerShell scripting &Automation;
• Exchange Online
• Microsoft Teams
• OneDrive and SharePoint
• Identity management (Azure AD)
• Microsoft 365 security and compliance policies
• Problem-Solving: Excellent troubleshooting abilities, with the capability to convey complex technical information clea