Job Description:
Define End-to-End AI User Journeys
Analyze existing business processes and identify pain points and AI prospects.
Design future-state user journeys showing where AI should assist, automate, recommend, or escalate tasks to human users.
Create seamless experiences across complex enterprise workflows.
Design Human AI Interaction Models
Define how users interact with AI agents, assistants, and copilots.
Design prompts, recommendations, suggested actions, confidence scores, evidence/citations, approvals, exception handling, and escalation mechanisms.
Ensure transparency, trust, and effective human oversight within AI solutions.
Determine the Right Experience & Channel
Evaluate whether use cases are best delivered through:
Microsoft Teams
Conversational AI / Chat Interfaces
Enterprise Web Applications
Dashboards
Embedded Experiences
Hybrid Interaction Models
Recommend the most effective interaction patterns rather than defaulting to a specific technology.
Develop Personas, Wireframes & Prototypes




Create user personas and persona-based journey maps.
Develop wireframes, workflows, mockups, and interactive prototypes.
Validate concepts through stakeholder reviews, usability testing, and user feedback before development investment.
Create Reusable AI UX Patterns
Establish reusable design standards and experience patterns for:
AI Recommendations
Confidence Indicators
Evidence & Citations
Notifications & Alerts
Feedback Mechanisms
Human Approval Workflows
Agent Hand-offs & Escalations
Contribute to AI design systems and UX standards.
Collaborate Across Product & Engineering Teams
Work within cross-functional teams from discovery through implementation.
Partner with Product Owners, Architects, AI Engineers, Business Analysts, and Delivery teams.
Support usability testing, iterative improvements, accessibility compliance, and continuous product enhancement.

📌 Ux / Ai Product Experience Designer Gurugram
🏢 Acme Services Private
📍 Gurugram