Job Responsibilities
Install, service, troubleshoot, and maintain MFDs, printers, and related equipment.
Attend breakdown and service requests within the BEL premises.
Perform preventive maintenance and ensure machines are in valuable working condition.
Diagnose hardware, software, network, and printing-related issues.
Maintain service records, machine status, and spare parts usage.
Coordinate with the customer and internal service team for timely issue resolution.
Ensure excellent customer service and minimum machine downtime.
Requirements
Requirements
Minimum 1 year of hands-on experience in MFD/Printer service.
Knowledge of photocopiers, printers, scanners, and basic networking.
Valuable troubleshooting and problem-solving skills.
Positive communication and customer-handling skills.
ITI/Diploma in Electronics, Electrical, Computer Hardware, or a related field preferred.
Willingness to work as an in-house service engineer at BEL.