13 Sep
|
Skinmatics
|
India
Make outbound calls to recent and existing patients to explain clinic services, offers, and treatment procedures.
Follow up with leads received through calls, WhatsApp, social media, website, and other platforms.
Understand patient requirements and guide them towards the appropriate consultation or treatment.
Schedule appointments and ensure maximum conversion of leads into clinic visits.
Follow up with patients who have not confirmed or attended their appointments.
Maintain regular follow-ups with existing patients for consultations, treatments, packages, and reviews.
Handle patient queries professionally and provide accurate information regarding services and appointments.
Maintain daily call records, lead status, follow-ups, and conversion reports.
Coordinate with the clinic reception and doctors to ensure smooth patient appointments.
Achieve assigned daily, monthly,
and quarterly calling and conversion targets.
Build a valuable relationship with patients through professional and courteous communication.
Skills Required
Excellent communication skills in English and preferably Kannada/Hindi.
Good convincing and interpersonal skills.
Confident and pleasant telephone manner.
Ability to handle patient queries and objections professionally.
Positive follow-up and sales conversion skills.
Basic computer knowledge and ability to maintain Excel/CRM records.
Previous experience in healthcare, dermatology, aesthetics, beauty, or sales will be an added advantage.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Tele Caller Executive Hennur Gardens (India)
🏢 Skinmatics
📍 India