13 Sep
|
Mr Technology
|
Karelibagh
13 Sep
Mr Technology
Karelibagh
Job Title: Chat Support Executive
Job Type: Full time
Location: Karelibaug, Vadodara
About the Role:
We are looking for a detail-oriented Chat Support Executive to manage real-time customer inquiries via live chat and messaging platforms. You will be the primary point of contact for resolving customer issues efficiently and maintaining high customer satisfaction levels.
Key Responsibilities:
Handle live chat interactions, answering customer queries accurately and professionally.
Troubleshoot account, product, or order issues while keeping response times under [e.g., 60 seconds].
Escalate complex technical or billing issues to senior teams using standard ticketing tools.
Maintain a standard of service that reflects our brand's voice and customer satisfaction standards.
Mandatory Requirements:
Experience: 1–3 years in non-voice customer support, chat support, or ticketing systems.
Typing Speed: Minimum 45+ WPM with 90%+ accuracy.
Communication: Excellent written English grammar, spelling, and tone.
Pay: ₹15,000.00 - ₹35,000.00 per month
Application Question(s):
Are you located in Vadodara?
Do you have valuable typing speed?
Apply only if your age is below 30. Is your age Below 30?
Work Location: In person
📌 Chat Support Executive Karelibagh
🏢 Mr Technology
📍 Karelibagh