We are looking for a friendly, organized, and customer-focused Front Office Coordinator to manage the reception and day-to-day front desk operations of our wellness clinic. The ideal candidate will ensure a smooth and welcoming experience for clients while coordinating appointments, payments, records, and communication with the clinical team.
Key Responsibilities
Welcome and assist clients with a warm and qualified approach.
Manage patient/client appointments, bookings, rescheduling, and cancellations.
Handle incoming calls, WhatsApp messages, emails, and other client enquiries.
Maintain accurate client records, registration details, and documentation.
Coordinate with doctors, therapists, consultants, and other clinic staff to ensure smooth operations.