Location: Magarpatta, Pune
Experience: Minimum 1 year in International Voice Process
Education: Graduate
Salary: ₹5 LPA
Shift: Australia Shift
Week Off: Saturday & Sunday
JOB OVERVIEW
We are hiring experienced professionals for an International Voice Process – Insurance role supporting an international insurance process.
The ideal candidate should have prior international voice experience, excellent English communication skills, and the confidence to handle international customer interactions professionally.
KEY RESPONSIBILITIES
Handle international customer calls related to insurance services
Understand customer requirements and provide appropriate assistance
Resolve customer queries while following established process guidelines
Maintain customer service and quality standards
Accurately update customer information and interaction details
Meet defined productivity and performance targets
CANDIDATE REQUIREMENTS
Graduate qualification
Minimum 1 year of experience in an International Voice Process
Excellent English communication skills
Robust customer-handling and interpersonal skills
Comfortable working in Australia shifts
Willing to work from Magarpatta, Pune
SELECTION PROCESS
HR → Operations → VNA
Assessments: SVAR | Writex | CoCubes | Typing Test
Pay: Up to ₹500,000.00 per year
Perks:
Cell phone reimbursement
Food provided
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 International Voice Process – Insurance Min 1 Year Experience Pune (India)
🏢 Insights
📍 India
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