We are looking for a responsible and well-mannered Night Front Office Receptionist to manage guest check-ins, reservations, and front office operations during the night shift at Portico Service Apartments. The candidate should be qualified, presentable, and capable of handling guests and basic administrative tasks independently.

Responsibilities
Handling guest check-ins and check-outs during the night shift
Attending phone calls, WhatsApp inquiries, and booking requests
Coordinating reservations from Airbnb, Booking.com, direct bookings, and other OTA platforms
Assisting guests with queries, requests, and basic support during their stay
Maintaining front office records, guest registers, and payment entries
Coordinating with housekeeping and maintenance staff when required
Monitoring late-night arrivals and ensuring smooth guest experience




Maintaining cleanliness and professionalism at the reception/front office area
Preparing basic daily reports and occupancy updates

Requirements
Basic computer knowledge
Positive communication skills in English & Malayalam
Ability to handle guests politely and professionally
Prior experience in hotel/service apartment front office is preferred
Ability to work independently during night hours
Basic knowledge of OTA platforms and reservations is an added advantage

Preferred Qualities
Responsible and trustworthy
Good customer handling skills
Organized and attentive to detail
Calm under pressure and able to handle late-night situations professionally

Pay: ₹10,000.00 - ₹15,000.00 per month

Advantages:
Food provided

Work Location: In person

📌 Front Office Receptionist Night Kozhikode
🏢 Portico Property Management
📍 Kozhikode