Job Title: Non-Voice Customer Support Executive (Freshers)

Company: Outpace Consultancy

Location: Current Town, Kolkata (On-site)

Job Type: Full time

About the Role

Launch your career in a fast-paced environment at Outpace Consultancy! We are hiring motivated Freshers for a Non-Voice Customer Support role in Recent Town, Kolkata. In this position, you will interact with customers via chat and email, helping resolve inquiries efficiently without phone calls.

Key Responsibilities
Handle written customer queries via chat and email with clarity and accuracy.
Maintain high standards of response quality, accuracy, and customer satisfaction.
Work collaboratively with team members to resolve escalated issues promptly.
Document customer interactions and maintain accurate records in the system.





Eligibility & Qualifications
Open to Freshers (Graduates and Undergraduates from any stream).
Strong written English communication skills and good comprehension.
Basic computer literacy and fast typing abilities.
Willingness to work in rotational shifts.

Compensation & Perks
In-Hand Salary: ₹15,000 – ₹20,000 / month
Travel Allowance: ₹1,400 / month
Transport: One-way cab facility provided
Work Schedule: 5-day work week with 2 rotational days off
Shift Details: Rotational shifts

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
Commuter assistance

Work Location: In person

📌 Customer Support Specialist Newtown (India)
🏢 Outpace Consultancy
📍 India