We are looking for an experienced and result-oriented Service Manager to manage our two-wheeler service workshop. The ideal candidate should have robust technical knowledge, team-management skills, customer-handling abilities, and experience in the automobile/two-wheeler service industry.

The Service Manager will be responsible for ensuring smooth workshop operations, maintaining service quality, achieving service targets, and delivering an excellent customer experience.

Key Responsibilities
Manage day-to-day operations of the two-wheeler service workshop.
Lead and supervise Service Advisors, Technicians, Washing Staff and other workshop personnel.
Ensure timely and quality servicing of customer vehicles.
Monitor workshop productivity, efficiency and technician performance.
Achieve monthly service revenue, labour, spare parts and customer retention targets.
Handle customer complaints and ensure quick and effective resolution.
Maintain high standards of customer satisfaction and service quality.
Monitor job cards, estimates, vehicle delivery and pending jobs.




Coordinate with the Parts Department to ensure availability of required spare parts.
Ensure proper use of workshop equipment, tools and safety procedures.
Monitor warranty-related jobs and ensure proper documentation.
Conduct regular team meetings, training and performance reviews.
Maintain workshop cleanliness, discipline and safety standards.
Prepare and review daily/monthly workshop performance reports.
Ensure compliance with Honda dealership/service processes and standards.

Candidate Requirements
Minimum 3–5 years of experience in a two-wheeler/automobile service workshop.
Experience as a Service Manager / Workshop Manager / Senior Service Advisor will be preferred.
Solid knowledge of two-wheeler servicing, diagnosis and repair processes.
Positive leadership and team-management skills.
Excellent customer-handling and communication skills.

Pay: From ₹12,000.00 per month

Work Location: In person

📌 Service Manager – Honda Two Wheeler Dealership Raniganj (India)
🏢 PARAS HONDA
📍 India