We are looking for a Customer Support Executive to assist customers, resolve queries, and ensure a positive customer experience across our services. The ideal candidate should have strong communication skills, a customer-first mindset, and the ability to handle issues efficiently.

Key Responsibilities
Respond to customer inquiries via phone, email, chat, and social media.
Resolve customer complaints and provide timely solutions.
Maintain accurate records of customer interactions.
Escalate complex issues to the relevant teams.
Follow up to ensure customer satisfaction.
Support daily customer service operations and reporting.

Requirements
Bachelor's degree in any discipline.
0–2 years of experience in customer service or support.




Good communication skills in English and Malayalam.
Basic computer proficiency and willingness to learn.
Willingness to work in rotational shifts.

Preferred Skills
Solid communication and interpersonal skills.
Customer-focused and problem-solving mindset.
Ability to multitask
Attention to detail and organizational skills.

Advantages:
Flexible schedule

Pay: ₹12,000.00 - ₹20,000.00 per month

Advantages:
Flexible schedule

Work Location: Hybrid remote in Kochi, Kerala

📌 Customer Support Executive Kochi
🏢 Hound Mobility
📍 Kochi