Job Title: Front Desk Associate / Hotel Receptionist
Location: ECHOS Hotel, Tapovan, Rishikesh
Job Type: Full-Time
Job Summary
ECHOS Hotel is looking for a Front Desk Associate who can handle guest check-ins, reservations, and day-to-day front office operations.
Responsibilities
Welcome and assist hotel guests.
Handle check-in and check-out procedures.
Manage reservations and room allocations.
Answer phone calls and guest inquiries.
Coordinate with housekeeping and other departments.
Process guest payments and maintain records.
Respond professionally to guest requests and concerns.
Requirements
1–2 years of experience in hotel reception or front office operations.
Basic knowledge of hotel PMS software (Hotelogix, IDS, eZee, Opera, DJUBO, or similar systems).
Good communication skills in English and Hindi.
Basic computer knowledge (MS Office, email handling).
Professional appearance and customer-service attitude.
Ability to work in rotational shifts.
Preferred
Experience in hotels, resorts, hostels, or homestays.
Knowledge of OTA bookings (Booking.com, MakeMyTrip, Goibibo, Airbnb, etc.).