We are looking for a technically skilled Field System Service Engineer to provide on-site installation, troubleshooting, maintenance, and technical support for IT infrastructure systems. The ideal candidate should be comfortable working at customer locations and resolving hardware, networking, and system-related issues.

Roles & Responsibilities
- Install, configure, and maintain IT hardware and infrastructure systems
- Provide in office technical support at customer locations
- Troubleshoot desktops, servers, network devices, printers, and peripherals
- Install and configure operating systems, software, and applications
- Diagnose and resolve hardware and networking issues
- Perform preventive maintenance and system health checks
- Configure and troubleshoot LAN, WAN, Wi-Fi, switches, and routers
- Coordinate with vendors and internal technical teams for escalated issues
- Maintain service reports, installation records, and customer documentation
- Respond to customer service calls and ensure timely issue resolution
- Support AMC / service contracts and maintain customer relationships




- Travel to client sites as required

Requirements
✔ IT Hardware Installation & Troubleshooting

✔ Desktop / Laptop / Server Support

✔ Networking – LAN, WAN, Wi-Fi

✔ Switches & Routers

✔ Windows OS & Software Installation

✔ TCP/IP, DNS, DHCP – Basic Knowledge

✔ Hardware & Peripheral Troubleshooting

✔ Preventive Maintenance

✔ CCTV / Firewall / Backup – Added Advantage

✔ IT Infrastructure Support

✔ Customer Service & Technical Communication

✔ Strong Problem-Solving Skills

Benefits
✨ Attractive salary + performance incentives

✨ Field exposure to diverse IT infrastructure projects

✨ Hands-on experience with networking and enterprise IT systems

✨ Technical training and skill development

✨ Career growth in IT Infrastructure & System Integration

✨ Opportunity to work with reputed corporate clients

✨ Travel allowance / reimbursement as per company policy

? Keywords

Field Serv

📌 Field System Service Engineer (Madurai)
🏢 Smart Work Consultants
📍 Madurai