Job Description Hi All,
Please find the below job description,
Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and creative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.
Interview Date: Wednesday – Saturday (9th – 12th September)
Interview Time: Between 11:00 AM and 6:00 PM
Venue:



Movate Technologies (Movate Talent Hub) Ground Floor, AMBIT IT Park Ambattur Industrial Estate Chennai, Tamil Nadu, India
Contact Person: Pushpa
Contact Number & Email: & Pushpa.
Responsibilities Include:
Respond promptly, courteously, and knowledgeably to technical support inquiries
Provide top-tier support to all customers with a goal of first call resolution
Educate customers on system installation/use, and assist in troubleshooting
Utilize prior customer support experience to enable customer success and happiness
Use problem-solving skills to solve customer issues and address concerns
Outbound calls to current customers to address issues, when needed Skillset
High school diploma or general education degree (GED);
6 Months to 1 year experience in Technical Support or Customer Support Workplace
Proven success in a phone-based customer service or call center position
Ability to understand and determine

📌 Technical Support Specialist Chennai
🏢 Movate
📍 Chennai