Sales- Ensure to meet the sales target and increase sales as per defined targets- Monitor and evaluate sales performance across the zone, taking corrective actions when necessary.- Conduct regular sales meetings to review performance, set objectives, and provide guidance to the sales team.- Ensure the implementation of sales programs and promotions to meet customer needs and boost sales.- Work towards increasing the dealer network in catchment areas - Ensure meeting AOP Target for Value Added Product (Basket) - Facilitate preparation of Dealer Engagement Plan/Formulating Dealer Policy and lead generation through BTL Finance - Facilitate collection, realization and account reconciliation- Ensure achievement of sales & collections as per the defined target- Manage and ensure outstanding/ageing/overdue to be as per the specified guidelines - Ensure continuous monitoring of market prices and competitor prices to achieve best possible price- Increase sales per unit realization through lower discount & maintenance of DLP- Facilitate reconciliation of customer accounts Customer Satisfaction - Build and maintain relationships with key customers, distributors, and stakeholders within the region. - Address and resolve customer complaints and feedback to ensure satisfaction and loyalty. - Identify and develop recent business opportunities within the region - Ensure settlement of Claims and addressed of grievances - Ensure ease and accessibility at all service levels - Coordinate with internal departments to service customers as per the promised TAT - Seek customer feedback and facilitate redressal of any complaints/ issues - Ensure complete documentation for new customer creation as per KYC norms - Work with channel partners for mutually beneficial relationship Manpower Development- Identify and implement development initiatives for self and team (if any) to improve overall team capability - Focus on Attrition percentage, succession planning, sales productivity (Rs. Lakhs per per

📌 Zonal Sales Head (Kolkata)
🏢 Asahi India Glass
📍 Kolkata