Associate - Administration (Ticketing)

Location: Gurgaon
Employment Type: Third-Party Payroll (1 Year Contract)
Shift: Rotational Shifts

Job Description

We are seeking a proactive and detail-oriented Associate - Administration (Ticketing) to support our travel operations function. The ideal candidate will have hands-on experience in corporate travel management, ticketing, and administration, with the ability to manage high-volume travel requests efficiently.

The role involves end-to-end travel coordination, bulk ticket bookings, stakeholder management, and ensuring seamless travel arrangements for employees and business associates.

Role & responsibilities
Manage end-to-end domestic and international travel ticket bookings.
Handle bulk ticket booking requirements with accuracy and efficiency.
Coordinate with airlines, travel agencies, vendors, and internal stakeholders for travel arrangements.
Process ticket modifications, cancellations, refunds, and travel-related queries.
Maintain travel records, reports, and MIS data.
Ensure timely resolution of travel-related concerns while delivering a high level of customer service.




Support administrative activities related to travel operations.
Adhere to organizational travel policies and procedures.
Work collaboratively across teams to meet business travel requirements.

Eligibility Criteria
Graduate in any discipline.
1 to 2 years of experience in Administration, Travel Desk, Ticketing, or Travel Operations.
Experience in handling domestic and international travel bookings.
Prior experience with corporate travel management, airlines, travel agencies, or travel desk operations will be preferred.
Proficiency in MS Excel and reporting.
Solid communication and stakeholder management skills.
Ability to work in a fast-paced workplace and manage multiple requests simultaneously.
Versatile to work in rotational shifts.
Willingness to work on a third-party payroll arrangement.

What We're Looking For
Strong coordination and organizational abilities.
Excellent attention to detail and accuracy.
Customer-centric mindset with a solution-oriented approach.
Ability to prioritize tasks and work effectively under pressure.

📌 Associate Administration Gurugram (India)
🏢 INDIGO
📍 India