Job Description
Job Title: Senior Lead(Technical) – Dynamics 365 CRM (Sales & Marketing)
nLocation- Pune
nExperience Required- 7 to 10 Years
n7+ years in Microsoft Dynamics CRM / Dynamics 365 development.
nJob Summary
nWe are seeking an experienced Senior Lead – Microsoft Dynamics 365 CE with strong expertise in Microsoft Dynamics 365 Sales and Customer Insights (Journeys/Marketing), Power Platform, and enterprise CRM solution architecture. The ideal candidate will possess extensive experience in
ndesigning, developing, customizing, integrating, and delivering scalable Dynamics 365 solutions while leading technical teams and collaborating with business stakeholders.
nThe candidate should have in-depth knowledge of both Out-of-the-Box (OOTB) capabilities and custom development within the Microsoft Power Platform ecosystem. They should be capable of driving solution design, ensuring adherence to best practices, mentoring development teams, and supporting end-to-end project delivery.
nExperience with Azure services, Dataverse, enterprise integrations, data migration, DevOps,



and solution lifecycle management is essential. Knowledge of SSIS/KingswaySoft, enterprise integration patterns, and contemporary cloud architectures is highly desirable.
nKey Responsibilities
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- Lead the design, development, customization, and implementation of Microsoft Dynamics 365 CE solutions.n
- Provide technical leadership for Dynamics 365 Sales, Customer Insights – Journeys (Marketing), and related Power Platform solutions.n
- Analyze business requirements and translate them into scalable technical solutions aligned with Microsoft's best practices.n
- Configure and customize Dynamics 365 using OOTB features including business rules, business process flows, forms, views, dashboards, security roles, queues, and workflows.n
- Develop custom solutions using C#, .NET, Dataverse SDK, Plug-ins, Custom Workflow Activities, Custom APIs, and Power Automate.n
- Design and implement inte

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