AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev. The center leverages the power of data and analytics to drive growth for critical business functions such as operations, finance, people, and technology. The teams are transforming Operations through Tech and Analytics.

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Job Title: Junior Support
Location: Bangalore
Reporting to: Senior Manager

The Saviynt IGA L2 role exists to ensure the reliable, secure, and productive operation of the organization’s identity governance platform by providing advanced operational support, access governance administration, and issue resolution services. The role is critical in maintaining uninterrupted identity and access management processes that support business operations, security requirements, and regulatory compliance.
This role adds value to the business by improving service stability, reducing access-related risks, accelerating issue resolution, and ensuring timely and accurate user access management across enterprise applications.



It supports compliance objectives through effective governance controls, audit readiness, and access review activities, while also driving operational efficiency through process improvements, standardization, and automation initiatives.
By collaborating with business stakeholders, security teams, application owners, and L3 engineering teams, the role helps strengthen governance maturity, enhance user experience, and maintain secure access to critical systems with minimal operational disruption.

KEY TASKS AND ACCOUNTABILITIES
Incident & Service Request Management
- Investigate and resolve L2 incidents, service requests, and operational issues related to the Saviynt IGA platform within defined SLAs.
- Analyze access-related issues, provisioning failures, connector errors, and workflow disruptions, and implement timely resolutions.
- Perform initial root cause analysis for recurring incidents and escalate complex issues to L3 teams w

📌 IGA Support Analyst (Bengaluru)
🏢 AB InBev GCC India
📍 Bengaluru