14 Sep
|
Tata Electronics
|
Mysuru
14 Sep
Tata Electronics
Mysuru
Job Description
About the Company
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Tata Electronics is a prominent global player in the electronics manufacturing industry, with rapid-emerging capabilities in Electronics Manufacturing Services, Semiconductor Assembly and Test, Semiconductor Foundry, and Design Services. Established in 2020 as a greenfield venture of the Tata Group, the company aims to serve global customers through integrated offerings across a trusted electronics and semiconductor value chain.
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Job Purpose
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The Canteen Services Lead is responsible for overseeing and directing end-to-end cafeteria and catering operations outsourced to third-party food service vendors across plant floors and administrative blocks. The primary focus is to ensure flawless meal service execution, strict compliance with food safety and hygiene standards (FSSAI/HACCP), menu compliance, cost management, vendor SLA tracking, and overall employee satisfaction with food and hospitality services.
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Key Responsibilities & Operational Scope
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1. Outsourced Vendor Governance & Service Delivery
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- Day-to-Day Operations: Supervise third-party canteen vendor staff across multiple shifts, ensuring seamless food service delivery during breakfast, lunch, dinner, night shifts, and tea/snack breaks.
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- Menu Planning & Audit: Collaborate with vendor chefs and internal committees to design nutritionally balanced, varied weekly/monthly menus; audit daily food preparation against approved menus.
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- Executive & Event Catering: Manage end-to-end catering setups for corporate meetings, plant visits, audits, VIP events, and special occasions.
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- Customer Service & Feedback: Implement robust feedback mechanisms (digital/physical), conduct regular user satisfaction surveys, and drive immediate resolution of food quality or service complaints.
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2. Food Safety, Hygiene & EHS Compliance
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- Sanitation Audits: Ensure strict adherence to food safety standards, personal hygiene of vendor staff, clean attire,
📌 Canteen Services Lead (Mysuru)
🏢 Tata Electronics
📍 Mysuru