Manage IT Infrastructure Operations .
Lead service transition, KT, runbook creation and operational governance.
Drive SLA/KPI performance, ITIL processes
Lead Major Incident Management, RCA and risk mitigation to ensure service continuity.
Required Candidate profile
10+ years in IT Infrastructure Operations.
ITIL / Infrastructure certification preferred.
Experience in team leadership / individual contribution.
4+ years managing / large infrastructure portfolios.
📌 Infrastructure Service Delivery Manager It Industry Bengaluru
🏢 GenNext India Private
📍 Bengaluru
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