Candidate will be responsible for recovering overdue and written-off loan amounts from delinquent customers while ensuring compliance with company policies and collection guidelines.
Role & responsibilities
Handle Bad debt / loan accounts assigned by the company.
Conduct field visits to customers' residential and business loans for recovery.
Negotiate and secure payment commitments from customers through personal visits and calling.
Locate customers who have changed their address or contact details.
Maintain accurate records of outstanding amounts, promises-to-pay, and actual collections.
Achieve monthly collection and recovery targets.