We are looking for an experienced Voice Networking / Unified Communications Engineer to provide L2/L3 operational support for enterprise voice and collaboration infrastructure.
The candidate should have strong hands-on experience in Cisco CUCM, Cisco Unity Connection, Ribbon SBC and Ribbon PSX, along with good knowledge of SIP-based voice communication.
The role will focus on voice infrastructure administration, production support, troubleshooting, incident resolution, and maintaining high availability of the enterprise telephony environment.
Preferred candidates should have hands-on experience with:
Desired Skills:
- Strong communication skills (written and verbal)
- Ability to manage high risk production changes with precision
- Excellent organization, documentation, and time management skills
- Proven ability to work independently while collaborating with distributed teams
- Comfortable operating in rapid paced, capacity constrained environments