Position: Manager – Operations & Projects
Department: Operations
Reporting To: Management
Nature of Role: Field + Office Operations
Role Overview
We are looking for a hands-on Manager – Operations & Projects who will be responsible for managing the company’s fleet operations, drivers, vehicle maintenance, infrastructure projects and other operational responsibilities assigned by management.
The person should be comfortable working in a fast-moving setting, visiting project sites, coordinating with drivers and vendors, solving operational problems independently and being available for urgent issues outside normal working hours when required.
Key Responsibilities
1. Fleet Operations & Cost Control
- Manage day-to-day operations of company-owned commercial vehicles and reefer trucks.
- Coordinate with drivers throughout trips and resolve operational issues.
- Monitor vehicle movement, delays, stoppages, route deviations and trip completion.
- Monitor fuel consumption, mileage and overall vehicle operating costs.
- Identify unnecessary expenses and continuously work towards reducing cost per trip and cost per kilometre.
- Control driver advances, road expenses and other trip-related expenses.
- Investigate abnormal fuel consumption, excessive expenses or operational irregularities.
- Ensure maximum vehicle utilization and minimum downtime.
- Handle urgent operational issues during nights, weekends or holidays whenever required.
2. Driver Management
- Recruit and hire suitable commercial vehicle drivers as required.
- Maintain adequate backup drivers for emergencies and replacements.
- Coordinate driver deployment, attendance, leave and replacement.
- Monitor driver performance, driving discipline, mileage and vehicle handling.
- Resolve driver-related operational issues.
- Ensure drivers follow company procedures regarding fuel, expenses, vehicle maintenance and reporting.
3. Vehicle & Reefer Maintenance
- Take responsibility for preventive and breakdown maintenan