Job DescriptionJob Description :
nPosition : Customer Support – International Voice Process
nLocation : Ambattur, Chennai (Work from Office)
nShift : Night Shift
nWeekly Off : Rotational Weekdays
nEligibility:
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- Minimum 1 year of experience in an International Voice Process. (Please note that this role is intended for experienced candidates and is not suitable for freshers.)n
- Customer /Technical Support experience is mandatory.n
- Excellent verbal communication skills in English.n
- Robust troubleshooting, analytical, and customer handling skills.n
nKey Responsibilities:
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- Provide assistance to international customers.n
- Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologiesn
- Diagnose and resolve issues with a focus on first-call resolution.n
- Deliver exceptional customer service while ensuring customer satisfaction.n