Job Description – SME / Operations Coordinator
Functions: Customer Service and Back-Office Operations
Location: Bangalore, India – In office
Employment Type: Full-time
Experience: 3+ years BPO / Operations experience, including 2+ years in an SME / Deputy Team Leader / Senior Process Associate / Process Coach or equivalent role
Reporting To: India Delivery Head / Operations Leadership
Role Overview
We are looking for an experienced SME / Operations Coordinator to support day-to-day operations across a multi-process B2B customer operations
📌 SME (Subject Matter Expert)/ Operations Coordinator (India)
🏢 Konecta
📍 India
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