14 Sep
|
NeuraNx.ai
|
Chennai
14 Sep
NeuraNx.ai
Chennai
Job DescriptionRole: Senior English Transcript Reviewer/Proofreader/Trainer Location: Chennai, Tamil Nadu · Full-time Reports to: Operations Manager CTC: 4.5-5LPA About the Role We run a high-accuracy, human-driven English transcription review operation . Reviewers listen to raw audio from scratch and deliver clean, accurate, client-ready transcripts—working on platforms and to strict quality standards similar to TranscribeMe. We rely on skilled human ears, strict style-guide adherence, and manual proofreading rather than AI/automated draft editing. As Trainer, you own how quickly and how well new joiners reach production standard. You will build our team of Reviewers who transcribe , correct, and finalize audio files to a client-ready bar. You will design and run onboarding, coach on clean-verbatim style and English grammar, calibrate the team to a single standard, and grow reviewer capability as we scale from a small pilot team to ~90 seats. What You'll Do Onboard Current Reviewers: Deliver structured training on human transcription techniques , platform/tool navigation,
clean-verbatim rules, speech tags (inaudible, crosstalk, etc.), speaker labeling, timestamps, and researching names and terms. Own the Curriculum: Build and maintain training materials, the house style guide, and a certification/assessment path; keep them current as client style guides change (US vs. Commonwealth English, file-specific rules). Coach English Fundamentals: Teach grammar, punctuation, spelling, and formatting to one consistent standard; run targeted refreshers on recurring error patterns. Develop Senior / Lead Reviewers: Identify strong performers and grow them into senior reviewer roles who can guide others and hold the quality bar as the team expands. Run Calibration: Hold regular manual proofing sessions so all reviewers transcribe and format the same file the exact same way; track and close inconsistencies between reviewers. Own Ramp-Quality Metrics: Monitor and report time-to-produc
📌 English Transcript Reviewer (Chennai)
🏢 NeuraNx.ai
📍 Chennai