Customer Success Executive - Creator Growth

Bengaluru (On-site)
Full time
Salary: ₹6 - 8 LPA (based on experience) + Monthly sales Incentives
Experience: 1 - 4 Years

About Learnyst
At Learnyst, we are helping educators and creators build their own online academies and turn their knowledge into sustainable businesses.
Unlike traditional SaaS companies where customer success ends after onboarding, we stay invested in what happens after the purchase helping creators launch, sell, and grow.
We are looking for a Customer Success Executive - Creator Growth who will own the growth journey of our creators and help them achieve measurable revenue outcomes.

What You’ll Do
As a Customer Success Executive, you will:
- Own a portfolio of online creators, educators, and entrepreneurs after they join Learnyst
- Guide them from academy setup → course launch → first sales → revenue growth




- Conduct onboarding calls and ensure creators successfully start their journey
- Help creators define their target audience, course strategy, pricing, and launch plan
- Drive creator engagement through workshops, check-ins, and growth programs
- Identify blockers and coach creators towards achieving milestones
- Track creator progress and ensure consistent execution

Your goal is simple:
Help creators succeed and grow their online education business.

Success Metrics
You will be measured on:
- Revenue generated by your creator portfolio
- Creators achieving their first sale within the expected timeline
- Workshop participation and execution
- Customer engagement and retention
- Quality of creator conversations and follow-ups

What We’re Looking For
You should have:
- 1-4 years of experience in Customer Success,

📌 Customer Success Executive (India)
🏢 Learnyst
📍 India