Customer Service Associate at Traya Health Location : Hyderabad | Bangalore | Pune | Thane About Traya Health At Traya Health, we’re on a mission to help people achieve better health through personalised, science-backed solutions. We’re looking for customer-focused professionals who are passionate about creating meaningful customer experiences and want to grow with a purpose-driven team. Role: Customer Service Associate As a Customer Service Associate, you will be responsible for engaging with customers, understanding their needs, providing the right support, and ensuring a smooth and positive customer experience throughout their journey with Traya. Key Responsibilities • Interact with customers professionally and understand their queries, needs,



and concerns • Provide accurate information and appropriate assistance to customers • Build strong customer relationships through effective communication and active listening • Resolve customer queries efficiently while maintaining a high standard of service • Ensure a seamless customer experience across interactions • Coordinate with internal teams wherever required to address customer concerns • Maintain professionalism, empathy, and a customer-first approach in every interaction • Meet assigned service and performance objectives while maintaining quality standards What We’re Looking For • Graduation is mandatory for all candidates • Prior experience in Retail, Hospitality, or Aviation is required • Excellent English communication skills — verbal and written communication must be top-notch • Solid interpersonal and active listening skills • Customer-first mindset with a positive and empathetic approach • Ability to handle customer queries professionally and confidently • Strong problem-solving and communication abilities • Comfortable working in a fast-paced, customer-centric environment. Preferred Industry : Candidates with experience in Retail, Hospitality, or Aviation Education : Graduation is mandatory Why Join Traya

📌 Customer Service Associate (Telangana)
🏢 Traya
📍 Telangana