Job DescriptionKey Responsibilities:
NTheme-Based Experience Curation
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- Conceptualize anddesign unique, theme-based guest experiences across Club Mahindra resorts. N
- Develop annual and seasonal experience calendars aligned to themes such as Wellness, Culture, Family Bonding, Adventure, Sustainability, Culinary, and Festivals. N
- Create engaging guest journeys through a blend of activities, entertainment, storytelling, décor, and local experiences. N

nExperience Innovation & Design
N
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- Research hospitality and leisure trends to introduce innovative experience concepts. N
- Curate experiences thatshowcase local culture, traditions, cuisine, and community partnerships. N
- Develop scalable experience frameworks and playbooks for deployment across resorts. N

nStakeholder Collaboration
N
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- Partner with Resort Operations, Marketing, F&B;, Entertainment, and Digital teams to bring curated experiences to life. N
- Collaborate with external artists, performers, facilitators,



and experience partners to enhance guest engagement. N
- Support pilot launches and roll out new experience concepts across resort clusters. N

nPerformance & Continuous Improvement
N
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- Monitor guest participation, satisfaction, and feedback metrics. N
- Identify opportunities to enhance existing experiences and introduce new concepts. N
- Benchmark Club Mahindraexperiences against leading hospitality and leisure brands. N

nQualification & Skills Required
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- 7-12 years of experience in hospitality, experiential tourism, cruise, events, entertainment, or guest experience design. N
- Proven experience in conceptualizing and delivering customer-centric experiences. N
- Robust storytelling, creative thinking, stakeholder management, and project execution skills. N
- Passion for creating memorable guest experiences and driving innovation. N

nLocation - Mumbai & Pan India

📌 Hiring: Manager (Alibag)
🏢 Mahindra Holidays & Resorts India
📍 Alibag